If you have doubts regarding your AU Bank credit card, or want to raise an issue with the bank, you can reach out to the AU Bank customer care department.
For general queries, you can call the toll-free numbers:
You can also call the toll numbers:
If you need to raise queries with the bank or provide feedback on their credit cards, you can contact AU Bank's customer care by calling them or writing to them.
In case of there is no resolution to your grievances in 7 working days you can escalate the issue to the Regional Nodal Officer and if there is still no resolution, you can contact the Principal Nodal Officer after 7 days.
Nodal Officer | City | Address | Phone Number |
Prashant Kasliwal | Rajasthan | AU SMALL FINANCE BANK LIMITED Plot No. C-6, Harikishan Somani Marg, Ajmer Road, Jaipur, Rajasthan, PIN - 302001 | Phone Number - +91 73400 12367 |
Manish Ghosal | Madhya Pradesh | AU SMALL FINANCE BANK LIMITED 6th Floor, Dhan Trident Block No. B-3, PU-4, Building, Near Vijay Nagar, AB Road, Indore - 452010 | Phone Number - +91 8108119708 |
Manish Ghosal | Chhattisgarh | AU SMALL FINANCE BANK LIMITED Plot No. 22, Sheet No. 9, Near Daga Petrol Pump, Fafadik Chowk, Raipur, Chattisgarh, PIN - 492001 | Phone Number - +91 81081 19708 |
Rasmiranjan Sarangi | Maharashtra and Goa | AU SMALL FINANCE BANK LIMITED Corporate House, G Block, 2nd Floor, Kanakia Zillion, Junction of LBS & CST Marg, BKC Annex, Kurla (West), Mumbai, PIN - 400070 | Phone Number - +91 8422879342 |
Inderdeep Kaur | Delhi, Haryana (Except Panchkula, Yamuna Nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh | AU SMALL FINANCE BANK LIMITED F-4, Ground Floor, East of Kailash, New Delhi, PIN - 110024 | Phone Number - +91 81300 96629 |
Gagan Deep Avasthi | Himachal Pradesh, Punjab, Union Territory of Chandigarh and Panchkula, Yamuna Nagar and Ambala Districts of Haryana. | AU SMALL FINANCE BANK LIMITED SCO 45 - 46, Sector 8 C, Chandigarh, PIN - 160018 | Phone Number - +91 82880 10159 |
Rajesh Sachdev | Gujarat | AU SMALL FINANCE BANK LIMITED Ground floor, Shital Varsha Complex, Shivranjani, Cross Road, Satellite, Ahmedabad, PIN - 380009 | Phone Number - +91 99251 06132 |
Sudhakar Pandi | Karnataka | AU SMALL FINANCE BANK LIMITED Ground Floor, N-9, 24th Main, J.P. Nagar 1st Phase, Bangalore- 560078 | Phone Number - +91 8306994023 |
Gagan Deep Avasthi | Union Territories of Jammu & Kashmir and Ladakh | AU SMALL FINANCE BANK LIMITED Sh. Hardev Singh, Khasra No. 8, Shivaji Chowk, Sector 14, Ground Floor, Near Zorawar Singh Chowk, Nanak Nagar, Bahu Plaza, Jammu - 180004 | Phone Number - +91 82880 10159 |
Amrish Singh | Uttar Pradesh (excluding Districts of Ghaziabad, Gautam Buddha Nagar, Saharanpur, Shamli, Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha) | AU SMALL FINANCE BANK LIMITED 14/113, Padam Tower-1, Civil Lines, Kanpur, UP-208001 | Phone Number - +91 9116658179 |
Pankaj Agarwal | West Bengal | AU SMALL FINANCE BANK LIMITED 56A, Hemanta Basu Sarani, Stephen House, BBD Bag, KOLKATA-700001 | Phone Number - +91 8905111320 |
Sudhakar Pandi | Telangana | AU SMALL FINANCE BANK LIMITED Ground Floor, Plot No. B. No. 160/2/GF, Sardar Patel Road, Opposite to Asoka Bhoopal Chamber, Secunderabad - 500003 | Phone Number - +91 8306994023 |
Pankaj Agarwal | Odisha | AU SMALL FINANCE BANK LIMITED Plot No - 123, 124, Cuttack Puri Road, Laxmisagar - 1, Unit No-30, Khurda, Bhubaneswar - 751006 | Phone Number - +91 8905111320 |
Mr. Pramod Khetawat AU SMALL FINANCE BANK LIMITED Bank House, 6th Floor, Mile 0, Ajmer Road, Jaipur, Rajasthan, PIN - 302001
Contact Number: 0141-6660645
Centre | Name and Address | Phone Number |
Ahmedabad | Smt. N Sara Rajendra Kumar C/o Reserve Bank of India 4th Floor, "Riverfront House", Behind H.K. Arts College, Between Gandhi & Nehru Bridge, Pujya Pramukh Swami Marg (Riverfront Road - West), Ahmedabad-380 009 STD Code: 079 | Tel. No. 26582357 |
Bengaluru | Ms Saraswathi Shyamprasad C/o Reserve Bank of India 10/3/8, Nrupathunga Road Bengaluru -560 001 STD Code: 080 | Tel. No. 22277660/22180221 |
Bhopal | Shri Hemant Kumar Soni C/o Reserve Bank of India Hoshangabad Road Post Box No. 32, Bhopal-462 011 STD Code: 0755 | Tel. No. 2573772/2573779 |
Bhubaneswar | Shri Biswajit Sarangi C/o Reserve Bank of India Pt. Jawaharlal Nehru Marg Bhubaneswar-751 001 STD Code: 0674 | Tel. No. 2396207 |
Chennai | Dr. Balu Kenchappa C/o Reserve Bank of India Fort Glacis, Chennai 600 001 STD Code: 044 | Tel No. 25395964 |
Dehradun | Shri Arun Bhagoliwal C/o Reserve Bank of India 74/1 G.M.V.N. Building, 1st floor, Rajpur Road, Dehradun - 248 001 STD Code: 0135 | Tel No.: 2742001 |
Guwahati | Shri Thotngam Jamang C/o Reserve Bank of India Station Road, Pan Bazar Guwahati-781 001 STD Code: 0361 | Tel.No. 2542556/ 2512929 |
Hyderabad | Shri T Srinivasa Rao C/o Reserve Bank of India 6-1-56, Secretariat Road Saifabad, Hyderabad-500 004 STD Code: 04 | Tel. No. 23210013 |
Jaipur | Ms. Rekha Chandanaveli C/o Reserve Bank of India, 4th floor Rambagh Circle, Tonk Road, Jaipur - 302 004 STD Code: 0141 | Tel. No. 2577931 |
Jammu | Shri Ramesh Chand C/o Reserve Bank of India, Rail Head Complex, Jammu- 180012 STD Code: 0191 | Tel No.: 2477905 |
Kanpur | Shri P K Nayak C/o Reserve Bank of India M. G. Road, Post Box No. 82 Kanpur-208 001 STD Code: 0512 | Tel. No. 2305174/2303004 |
Kolkata | Shri Rabindra Kishore Panda C/o Reserve Bank of India 15, Netaji Subhash Road Kolkata-700 001 STD Code: 033 | Tel. No. 22310217 |
Mumbai (I) | Dr. Neena Rohit Jain C/o Reserve Bank of India 4th Floor, RBI Byculla Office Building, Opp. Mumbai Central Railway Station, Byculla, Mumbai-400 008 STD Code: 022 | Tel No. 23022028 |
Mumbai (II) | Dr. Sushanta Kumar Kar C/o Reserve Bank of India, 4th Floor, RBI Byculla Office Building, Opp. Mumbai Central Railway Station, Byculla, Mumbai-400 008 STD Code: 022 | Tel No.: 23001483 |
Patna | Shri Rajesh Jai Kanth C/o Reserve Bank of India Patna-800 001 STD Code: 0612 | Tel. No. 2322569/2323734 |
New Delhi (I) | Shri R.K. Moolchandani C/o Reserve Bank of India, Sansad Marg, New Delhi STD Code: 011 | Tel. No. 23725445 |
New Delhi (II) | Ms. Ruchi A S H C/o Reserve Bank of India Sansad Marg, New Delhi STD Code: 011 | Tel. No. 23724856 |
New Delhi (III) | Ms. Suchitra Maurya C/o Reserve Bank of India Sansad Marg, New Delhi STD Code: 011 | Tel. No. 23715393 |
Raipur | Shri J. P. Tirkey C/o Reserve Bank of India 54/949, Shubhashish Parisar, Satya Prem Vihar Mahadev Ghat Road, Sundar Nagar, Raipur- 492013 STD Code: 0771 | Tel. No: 2244246 |
Ranchi | Smt Chandana Dasgupta C/o Reserve Bank of India 4th Floor, Pragati Sadan, RRDA Building, Kutchery Road, Ranchi Jharkhand 834001 STD Code: 0651 | Tel No.: 8521346222/9771863111/7542975444 |
Thiruvananthapuram | Shri G Ramesh C/o Reserve Bank of India Bakery Junction Thiruvananthapuram-695 033 STD Code: 0471 | Tel. No. 2332723/2323959 |

You should write to AU Bank customer care or call the number and ask the bank to close your credit card account.
The contact number of the AU Bank Chennai regional office is 25395964.
Yes, the AU Bank toll-free customer care numbers are: 1800 1200 1500, 1800 26 66677

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